Overview

At Telstra we recognised early that high capacity IP networks would fundamentally alter the way business is done, and invested accordingly. The results are our Telstra Next IP™ and Next G™ networks which together form Australia’s largest, fully integrated national IP network.

Next Generation Services are a unique set of customer-enabling services that allow you to extract maximum value and achieve new ways of working. This future you’re invited to be a part of is called Next Dimension Working™.

But to profit in all the ways you can, you will need an experienced partner like Telstra. Our Next Generation Services will give you access to the best people, tools and processes to best manage your transition to Next Dimension Working™.

The right outcomes
Clearly, the sooner you evolve your communications’ infrastructure the sooner you can benefit from Next Dimension Working™.

But every enterprise is different and no two transformations will occur at the same pace. That’s why Telstra offers you a range of service capabilities to make your transition to Next Dimension Working™ your way, so that you can:

• Change the way you work
• Achieve higher levels of performance
• Deliver improved levels of productivity and customer service

The best people
You can leverage all of Telstra’s experience and capabilities – the people, processes and technology – to your advantage.

In a market short on skills and resources Telstra has over 2,300 highly skilled network architects and solution designers and more than 5,000 communication technicians with one thing in common: a determination to put the needs of customers like you first.

The sheer scale of the Next Generation Services delivery team, not to mention Telstra itself, means you can draw on all those resources and expertise to deliver projects and initiatives, as your business requires them.

The proper approach
Benefit from an industry-leading approach to service management that utilises the proven ITIL process framework. In addition, our quality-accredited project management processes meet rigorous Program Management Institute (PMI) standards.

NGS offers an end-to-end service capability that gives your organisation the choice of:

• Professional Network Services 
• Managed Network Services
• Strategic Network Outsourcing

Next Generation Services offers your organisation a range of services focused on these solutions:

• Unified Communications Solutions
• Security Solutions
• Mobility Solutions
• Contact Solutions
• Industry Solutions
• Networks Solutions
• Hosting and Storage Solutions